Privacy policy
Date: 10/09/2025
At Serenité Studio (“Serenité”, “we”, “our”, or “us”), your privacy matters to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, book services, or interact with our team. By accessing our site or engaging our services, you agree to the terms described below.
1. Information we collect
We may collect the following types of information:
- Personal details (name, phone number, email, etc.) when you book a service or fill out a form.
- Payment information when you make a purchase.
- Technical data (IP address, browser type, device information) when you browse our website.
- Preferences related to treatments or services.
2. How we use your information
We use your information to:
- Provide and manage your bookings.
- Communicate with you about appointments, promotions, or updates.
- Improve our services and website experience.
- Comply with legal and regulatory requirements.
3. Data sharing
We do not sell or rent your personal data. However, your information may be shared with:
- Trusted service providers (e.g., payment processors, IT or hosting providers) who support our business operations.
- Professional advisors (accountants, auditors, or legal consultants) if reasonably necessary.
- Governmental or regulatory authorities, when required to comply with applicable laws or regulations.
All third parties are required to handle your information securely and in compliance with applicable data protection laws.
4. Data retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
5. Data Security
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While no system can be 100% secure, we are committed to maintaining strong safeguards.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Accessing the personal information we hold about you.
- Requesting correction or deletion of your data.
- Objecting to or restricting certain processing activities.
- Withdrawing your consent at any time (for example, unsubscribing from marketing emails).
To exercise these rights, please contact us directly (details below).
7. Cookies and Tracking Technologies
Our website uses cookies and similar tools to enhance your browsing experience, analyze site performance, and deliver relevant content. You may adjust your browser settings to refuse cookies, but some features of the site may not function properly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Serenité Studio
Email: hello@serenite.com
Email: +46 123 456 789
Address: Sveavägen 123, 113 50 Stockholm, Sweden
